Custom Products Policies


Ordering

Custom products in my shop can be identified by their digitally drawn product icons. This drawing and the photos after are examples of the designs I have done in the past. Every custom is to be completely one-of-a-kind. I will not duplicate any creation exactly, but I can use one as inspiration if you'd like.


All of my custom products are made-to-order and can be themed after almost anything- albums, pets, artists, movies, colors/patters, etc. Upon purchase, you must include requests for your item in the order notes or in an email to [email protected] (please include your name and order number). In your message you can include:


1.Theme


2.Main Colors (around 3 is preferred depending on product)


3.Personal Images


4. Any Ideas you may have for you piece (this is to create a conversation surrounding your piece if needed, not an exact description of what you may want)


5. Anything you want me to avoid (especially if your theme may lead me to using this... for example: if you love flowers but hate butterflies you should probably let me know)


*During checkout, you will also be required to enter a phone number. If I do not hear from you about your custom or have any questions, I may contact you by text message.


If there is anything specific add-ons you would like, please let me know! If there will be an additional fee, I will contact you and lead you to my artist tip page. (-: All additional tips are appreciated!


I hope that any and every custom item I create is exactly what you wanted if not more. So, contact us at [email protected] if your item does not live up to your expectations!!


Processing/Shipping Times

The time it takes me to create and ship a custom order really depends based on my order load. I will try my best to keep this page updated with how busy I am, but check my twitter or contact me if you need an estimate. Expect 2 weeks minimum for the shipment of your order and around 2 months max (depending on the size of project). I will do my best to keep my customers updated on their order and design status. Remember, though, I am a one-woman team. <3